Your customers write and call.
Claud-IA answers.
A virtual assistant that talks to your customers on WhatsApp and over the phone. It sends reminders and promotions and, when needed, hands the conversation to an agent.
All month long: a full check-up at a special price. Interested?11:00
Claud-IA in action
From a phone call to a WhatsApp booking, then reminders, promotions, the multichannel panel and real-time reports.
Everything you need to talk to your customers
Turn on only the services you need and add the others whenever you like.
WhatsApp with agents
The assistant answers frequent questions instantly. When needed, it queues the conversation for the first available agent, with the full history.
Recall and reminders
Upload your appointment list and Claud-IA sends the reminders. Customers confirm, cancel or ask for an agent with one tap.
Promotions and campaigns
Posters, videos, brochures, discount codes and invitations, sent only to people who opted in. Every message includes a button to stop receiving them.
Voice assistant
It answers the phone, understands the request and routes it. It can also move the conversation to WhatsApp, so the caller never waits on hold.
Email and documents
Documents, instructions and information arrive on WhatsApp or by email, whichever the customer prefers.
Panel and reports
Queues, agents, response times, reminder outcomes and costs, in a single panel with roles and permissions.
Claud-IA solutions
Choose where to start: every service can be activated on its own and combined with the others whenever you like.
One panel for all your agents
Conversations from WhatsApp, Recall and promotions arrive in the same place, each with its own label. Agents see where each request comes from and reply with the full history in front of them.
Who it's for
For anyone who receives lots of requests every day and wants to answer all of them well, without adding staff.
Healthcare facilities and laboratories
- Appointment reminders with confirm and cancel
- Information on tests, preparation and opening hours
- Documents and instructions sent on request
- Fewer missed appointments, a less busy switchboard
Companies with reception services
- Instant first reply, even out of hours
- Requests routed to the right office
- Several agents on the same WhatsApp number
- Full history of every conversation, always available
Marketing and communication
- WhatsApp campaigns with images, videos and discount codes
- Event invitations with one-tap replies
- Consent and opt-out management
- Reports on deliveries, reads and replies
How it works
We take care of the setup. You follow the results.
You tell us what you need
Together we look at the requests you receive, your hours, your agents and the services to activate.
We prepare your assistant
We set up the WhatsApp number, replies, messages and panel, with your own texts and logo.
Your customers write
Claud-IA answers, sends reminders and promotions, and passes to your agents the conversations that need a person.
Frequently asked questions
How much does Claud-IA cost?
Pricing is on request: we prepare a quote based on the services you activate, your message volumes and the number of agents.
How quickly can we start?
Usually within 48 hours of confirmation we set up the WhatsApp number, messages, replies and the agent panel.
Do we need a WhatsApp Business number?
You can use the WhatsApp Business number you already have, or we can activate one for you on Meta's official platform.
Where is the data stored?
On servers in the European Union (Germany), in a dedicated installation for each customer. Further information in our privacy policy.
Does it integrate with our management software or calendar?
Yes, on request: we look at your software together and find the best way to connect it.
Can we try it before deciding?
Yes, on request: we show you Claud-IA with a demo on your own phone and can agree a trial period.
Want to see it in action?
Write to us: we'll show you Claud-IA with a demo on your own phone.
Request a demo Download the brochure (PDF) claud-ia@claud-ia.eu